Doing Big Things by Looking at the ‘Bigger Picture’

When Mark Tenholder joined the Crowne Plaza St. Louis Downtown as director of sales, he saw a big opportunity. “I’m in downtown St. Louis, right next to the arch, and they were doing maybe 10 group tours every year,” said Mark. “For the location, that was not acceptable.” One of Mark’s first steps was to … Continue reading

Things You Can’t Un-see

We’ve all seen things we can’t un-see. Most of the time, that’s a negative thing—meaning we never wanted to see that thing in the first place, and we never want to see it again. But, what if it’s a positive thing? What if, instead of wishing we hadn’t seen it, we never want to forget … Continue reading